 |
|
|
| Group Terms and Conditions |
|
| Event Center Reservation Policy: |
The Bighorn Mountain Lodge Event Center can be reserved for group events. Reservations are made on a first come-first served basis. In order to book the facility, a group Event Services Agreement, a Damage, Cleaning and Liability Agreement, and an Event Guidelines agreement must be signed and a Reservation Deposit plus a Damage Deposit must be paid. A room block of 10 rooms mayl be held from the time the signed group Event Services Agreement and deposits are received until 60 days prior to the start of the event. As rooms are booked from the block, the block will be replenished to the 10-room level, as long as there are rooms available. Once the room block is released, reservations will still be accepted for individuals attending the group event.
|
| Event Center Deposits: |
Reservation Deposit:
A facility reservation deposit of $500.00 or 50% of the total contract price, whichever is greater, is required with the signed Group Services Agreement in order to reserve the Event Center. The remaining balance is due in full 30 days prior to the event. Any excess payment amounts and credits will be refunded within 30 days following the event.
Damage Deposit:
A damage deposit of at least $500.00 or a guarantee with a valid credit card, with the signed Group Services Agreement is required in order to reserve the Event Center.
|
| Event Center Cancellation Policy: |
Cancelled Event Center reservations may be charged a cancellation fee of up to the amount of the Reservation Deposit, once they have been booked.
|
| Group Lodging Room Reservation Policy: |
Reservations are made from the group block of rooms on a first come-first served basis. Online and condo reservations must be paid in full at the time the reservation is made. Other reservations must be guaranteed with a credit card deposit or prepaid in full at least two weeks prior the reservation arrival date. A confirmation will be emailed and guests are responsible for verifying the accuracy of dates and other details. Guests are responsible for all nights reserved. A change in registered name, dates or number of persons must be arranged in advance. A change fee of up to $50 or 10% of the reservation, whichever is greater may be charged for changes to reservations once they have been booked.
|
| Group Lodging Room Deposits: |
A deposit of one night lodging plus tax is due at the time the reservation is made to book the room. The deposit can be paid with a valid credit card or prepaid in full by check at least two weeks prior the arrival date.
|
| Group Lodging Room Payments: |
Payment is accepted in cash or a valid credit card. Personal checks are not accepted at check-in. Contact the manager directly for alternatives when a valid credit card is not available. Regardless of the payment type, a valid credit card is required at check-in for incidentals or to be charged in case of damages or loss.
|
| Group Lodging Cancellation Policy: |
A reservation cancelled, or stay shortened, up to 2 weeks prior to arrival may be charged a change feeof up to $50 or 10% of the reservation, whichever is greater. Cancellations or shortened stays may be charged a one night plus tax change fee, if made less than 2 weeks and more than 3 days prior to check-in. Cancellations or shortened stays made less than 3 days prior to check-in will be charged for all nights reserved plus tax. No refund will be given for early departure. Rescheduling may not be available for late arrival.
|
| Group General Lodging Policy: |
The Registered Guest is responsible for room contents, occupants, and visitors.
At registration, guests provide a signed agreement to the smoke-free, pet-free, visitor and all other policies described herein. Driver's license and valid credit card are required.
We respond to policy violations with immediate action, up to and including eviction and an additional room charge of $250, plus cleaning costs.
Check-in time is from 3:00 p.m. to 9:00 p.m. If you plan to arrive early please make special arrangements. Arrivals prior to noon of the scheduled arrival day can be arranged at a partial day rate, but not less than 50% of the daily room rate. Please notify us as far in advance as possible of late arrival. Rooms cannot be held past 10:00 a.m. of the day following scheduled arrival, unless notice is received.
Checkout time is 10:00 a.m. If you would like to check out late you must make special arrangements. If you have not made special arrangements or checked out by 11:00 a.m. you will be charged for another day. Extended stays past 11:00 a.m. can be arranged at a partial day rate determined by the length of the stay, but not less than 50% of the daily room rate.
Housekeeping: Rooms are serviced daily, and include fresh towels, coffee and trash removal. Linens changed every third day. Other housekeeping services arranged at 10% of room rate.
Day Visitors: Visitors of our registered guests are permitted on a limited basis. Please visit the Front Desk for information and pre-registration of a visitor. The swimming pool, hot tub and other facilities are reserved for the use and enjoyment of our registered Guests. Day visitors can use these facilities by paying the appropriate daily use fee.
|
| Keys |
A lock change fee of up to $30 may be assessed for lost keys or those not returned at checkout.
|
| Smoking Policy: |
All buildings, the deck, playground, and the pool area are non-smoking. A cleaning fee of up to $250 may be charged for smoking in any of these areas. Smoking is permitted in designated areas outside of the buildings.
|
| Pet Policy: |
No pets are allowed in any room. A cleaning fee of up to $250 may be charged for any pet inside any building. Pets are NOT allowed in the pool area. All pets on the property must be on a leash and under the full control of an adult. All pet residue must be removed from the premises. Guide animals are not considered pets and can be accommodated, per ADA requirements.
|
| Problem resolution: |
Management must be given the opportunity to correct a problem or reservation discrepancy, before a credit is issued. Credits must be used within 1 year of the date issued.
This property is privately owned. We reserve the right to refuse service to anyone and will not be responsible for accidents nor injury to guests or for loss of money or valuables of any kind.
Group Terms and Conditions subject to change without notice.
|
|
Remodeled rooms.
|
|
